How 118M8 Works

Not a budgeting app. A Financial Fitness app.

118M8 is the spending app from 118 118 Money - designed for real people making real spending decisions every day. It's not about spreadsheets, restriction, or making you feel bad about your money.

It's about helping you feel calmer, more in control, and a little bit fitter with your finances - one small choice at a time.

118M8 is available to download for free by anyone in the UK - no 118 118 Money account needed.

The 118M8 Philosophy

Spot It. Clock It. Choose It.

Financial Fitness - like physical fitness - is a journey, not a destination. 118M8 gives you three simple moves to build better money habits, whether you're trying to cut back, save up, or just understand where your money goes.

  • Spot It - See the patterns in your spending
  • Clock It - Know the real cost of a purchase before you make it
  • Choose It - Create a pause between impulse and action so you can spend your money on what matters

Who Is 118M8 For?

118M8 is built for people who want to feel more in control of their day-to-day spending - particularly those who aren't served well by mainstream financial apps.

If you've ever found yourself wondering where your money went, felt pressure in the moment before an impulse buy, or wanted a fresh start on payday - 118M8 was built for you.

No judgement. No perfect budgets required. Just a smarter approach to spending - one decision at a time.

The 118M8 Difference

From 118 118 Money - a name you already know

118M8 is part of the 118 118 Money family - a UK direct lender authorised and regulated by the Financial Conduct Authority. It uses secure Open Banking connections via an FCA-regulated provider, so your data is always handled safely.

Unlike generic money apps, 118M8 is designed specifically around the way real UK consumers think about spending - in the moment, under pressure, on the way to the checkout.

What's New in 118M8 v3 - The Complete Picture

118M8 v3 introduces the biggest upgrade yet: the complete picture of your spend. With Open Banking, you can now connect all your bank accounts and credit cards to 118M8 and see your spending across all linked accounts in one place:

  • Understand your full financial picture - income, outgoings, habits
  • Spot patterns across brands, categories, and time periods
  • Compare month-to-month and year-on-year with interactive charts

This is Financial Fitness - finally, the full view.

Start free. See more with Premium.

118M8 is free to download and use from day one - no credit card required. Everything you need to start building better spending habits is in the free tier.

When you're ready to see the complete picture, upgrade to the Premium tier.

Free - Start Straight Away

No card needed. Yours from the moment you download.

  • Wait Game - see what anything costs in your actual time
  • Number Generator - a low-pressure pause before unplanned spending
  • Sleep on It - space before a big decision
  • Spending insights for your 118 118 Money credit card
  • Available to download for free by anyone in the UK - no 118 118 Money account needed

Premium - See the Complete Picture

£1.99/month - try FREE for 30 days

Connect your bank accounts and cards with secure Open Banking and unlock the full picture of your money:

  • All your accounts and cards in one place
  • Spending tracked by brand, category and time
  • Month-to-date, year-to-date and year-on-year comparisons
  • Spending breakdowns by merchant, category and frequency
  • See how your habits are changing month by month
  • Understand where your money really goes
  • All interactive money tools included
  • 118M8 is open to everyone. Just download, connect all your UK accounts, and see the complete picture

30-day free trial. No card needed. Cancel any time. Start a 30-day free trial and see the complete picture of where your money goes before paying a penny. After that, just £1.99/month.

Special Offer for 118 118 Money Customers

Already a 118 118 Money customer? You could get up to 7 months free.

Start your 30-day free trial. Then connect the account where your main income lands and unlock an extra 6 months of Premium - completely free.

That's over half a year to see the complete picture of your money before paying a penny.

After that, just £1.99/month. Cancel any time.

Why Premium is Worth It

Most money apps charge £5 or more per month for features that assume you've already got your finances under control. 118M8 Premium is designed for real life - and at £1.99/month, it costs less than a coffee.

More importantly, it gives you the one thing most people are missing: the complete, honest picture of where your money actually goes.

118M8: Your Complete Spending Picture

118M8 works by connecting to your bank accounts, credit cards, and savings accounts through Open Banking. The more accounts you connect, the more accurate and complete your spending picture becomes.

If something in the app looks confusing or misleading - your spending seems unusually high or low, your income is not showing, your totals don't add up, or your categories look wrong - the most likely explanation is that one or more of your accounts is not yet connected.

This is not the app misreading your data. It is the app only being able to see part of your financial picture. The fix, in almost every case, is to connect the missing account.

The Most Important Account to Connect: Where Your Income Lands

The single most important account to connect is the one where your salary, wages, or main income is paid each month. Without it, 118M8 has no baseline to work from. Almost everything else in the app - your spending trends, your category breakdowns, your month-on-month comparisons - makes far more sense once this account is connected.

What you will see without it

  • No income transactions, so the app cannot show your income versus what you are spending.
  • Spending that appears to come from nowhere, because the money flowing out of this account is invisible to the app.
  • Transfers from this account to other accounts or credit cards that look like mystery outgoings.
  • An incomplete or misleading overall financial picture.

The fix

Connect the current account where your salary or main income is paid in. This is typically the account your employer pays into each month. Once connected, 118M8 can show you a true picture of what you earn and what you spend.

Connecting this account during your free trial also unlocks an additional six months of Premium free.

Missing Accounts

You may use an additional account for specific spending such as transport or childcare. 118M8 gives you the complete picture of your spending – so it’s important to connect all your account.

What you will see

  • Spending on a card linked to an unconnected account will not appear in your totals, making it look as though you spend less than you do.
  • Transfers between your own accounts will look like unexplained money leaving one account, with no corresponding arrival shown anywhere.
  • If you use different accounts for different purposes - for example, one for bills and one for daily spending - the app will only show one side of this, making your habits hard to understand.
  • Category totals such as groceries, transport, or eating out will be understated if any of that spending flows through an unconnected account.

The fix

Connect all of your accounts, including any secondary accounts you use for specific purposes such as bills, household spending, or a joint account. Each one you add gives the app a more complete and accurate view of how your money moves.

Missing Credit Card Accounts

What you will see

  • All spending on an unconnected credit card is invisible. If you use a credit card regularly for shopping, travel, or subscriptions, a large slice of your actual spending will simply not appear.
  • Your monthly repayment to the card will show as money leaving your current account, with no explanation of what it was for. It looks like an unexplained outgoing rather than payment for purchases you have already made.
  • Spending categories will be heavily skewed. For example, if you always pay for groceries, restaurants, and travel on your credit card, those categories will appear near-empty even if you spend significantly on them.
  • Month-on-month comparisons will be unreliable, because the data set is incomplete.

The fix

Connect all of the credit cards you hold, even if you’re not currently using them. The app will then show the actual purchases on the card - not just the repayment - so your spending picture is complete and your categories are accurate.

Missing Savings Accounts

What you will see

  • Transfers to an unconnected savings account look like money disappearing from your current account with no explanation.
  • If you move money into savings and then draw some back out, only the outgoing transfer may be visible. This makes it appear as though you are spending more than you are.
  • The app cannot show you the balance you are building, or the progress you are making toward any savings goals.

The fix

Connect your savings accounts so the app can distinguish between money you are spending and money you are setting aside. Transfers between connected accounts are recognised correctly, and your savings balance becomes visible alongside your spending.

Summary: What to Connect and Why

Here are the most common problems caused by missing account connections, and what connecting each account type resolves:

  • Main income account - without this, the app has no baseline. Income is invisible, and transfers from this account look like unexplained outgoings. This is the most important account to connect first.
  • All other current accounts - without these, spending through those accounts is invisible and internal transfers between your accounts look like money leaving.
  • All credit cards - without these, credit card purchases are invisible and monthly repayments look like unexplained outgoings rather than payment for real purchases.
  • Savings accounts - without these, transfers to savings accounts may look like spending, and the app would show you spending more than you really are.

To connect an account, go to the Money section in 118M8 and follow the Open Banking connection steps. The process is secure, takes only a few minutes, and you can add or remove accounts at any time.

The more accounts you connect, the more useful 118M8 becomes.

118M8: Transaction Misclassification - Issues and Fixes

The 118M8 app connects your bank accounts, current accounts, credit cards, and savings accounts in one place, classifying transactions by merchant and category. Because money moves between accounts in different ways - purchases, repayments, transfers, refunds - there is a risk that some transactions are misclassified.

This document sets out the main issues and explains how you can ‘correct’ them.

A good habit is to do a quick review at the end of each month before comparing your spending trends. Start by checking transfers and repayments first, correct any misclassifications, and then review your category breakdowns.

Credit Card Account Issues

1.

Monthly credit card repayment classified as spend

What happens

If your current account is connected to 118M8, when you pay your credit card bill from your current account, the outgoing payment may be tagged as a spending category rather than “Credit Card Payments” or a transfer or repayment. This may inflate your monthly spending.

How to fix it

  1. Find the transaction in your current account feed - it will appear around your repayment due date.
  2. Tap the transaction and select "Edit category".
  3. Reclassify it as "Credit Card Payment" - not as a spending category.

2.

Minimum payment vs full balance - wrong amount flagged as spend

What happens

If you pay only the minimum amount, the app may not distinguish this from a full repayment. The remaining balance could be misread as outstanding spend rather than debt carried forward.

How to fix it

  1. Categorise the minimum payment as "Credit Card Payment" (not a spend category).
  2. Review your credit card statement separately to understand the full balance and what is genuine spend versus carried debt.

Current Account Issues

3.

Bank transfers between your own accounts shown as spending

What happens

Moving money between your own current accounts, or to your savings account, may appear as a spending transaction, overstating your outgoings.

How to fix it

  1. Identify transfers that go to an account you own.
  2. Reclassify them as "Internal Transfer" so they are excluded from your spend totals.

4.

Direct debit for a loan classified as a bill or expense

What happens

A loan repayment direct debit (for example, your 118 118 Money loan) may be tagged as a utility bill, subscription, or general expense rather than a debt repayment. This distorts your spending category breakdown.

How to fix it

  1. Find the regular direct debit in your account - it typically appears on the same date each month.
  2. Reclassify it as "Loans & Credit".
  3. This keeps your genuine spend categories (food, transport, entertainment) accurate.

5.

Salary or income tagged as a miscellaneous transaction

What happens

An incoming payment - salary, freelance pay, or benefits - may not be automatically recognised as income, especially if the payer reference is unusual. It could appear as an uncategorised or even outgoing item.

How to fix it

  1. Look for large regular credits into your account - these are usually your salary or income.
  2. Categorise them as "Employment & Salary" or "Other Income" so they are correctly excluded from spending totals.

Merchant and Category Classification Issues

7.

Supermarket spend split across wrong categories

What happens

A transaction at a supermarket like Tesco or Sainsbury's may be categorised as "Groceries & Supermarket" in one instance and "Retail & Shopping" in another, making it hard to track true food spend consistently.

How to fix it

  1. Search or filter for all transactions from that merchant.
  2. Standardise them to a single category (for example "Groceries & Supermarket") so month-on-month comparisons are meaningful.

8.

Online marketplace purchase under wrong merchant name

What happens

Amazon, eBay, or Etsy purchases may appear under a third-party seller name rather than the platform name, causing them to be unrecognised and placed into "Uncategorised" or miscategorised entirely.

How to fix it

  1. Cross-reference the transaction amount and date with your order history in the marketplace app.
  2. Rename or reclassify the transaction to the correct merchant category (for example, "Retail & Shopping").

9.

Contactless or card-not-present payment with no merchant name

What happens

Some transactions - particularly at small independent shops, markets, or older card terminals - arrive with just a reference code rather than a readable merchant name, leaving them uncategorised.

How to fix it

  1. Check your bank statement or email receipts to identify what the payment was for.
  2. Manually add a merchant category to the transaction in the app.

10.

Subscription or recurring charge in the wrong category

What happens

Streaming services (Netflix, Spotify), gym memberships, or software subscriptions may be categorised as inconsistently, depending on how the merchant name appears on your statement.

How to fix it

  1. Review all recurring charges - same amount, same merchant, every month.
  2. Assign each a fixed category (for example "Entertainment & Leisure" or “Subscriptions & Membership”) and apply it consistently going forward.

Refunds and Reversals

11.

Refund not offset against original spend category

What happens

If you return an item and receive a refund, the credit may appear as miscellaneous income rather than reducing the relevant spend category. This makes your spending in that category look higher than it actually was.

How to fix it

  1. Find the refund credit transaction in your feed.
  2. Categorise it as "Refund" and assign it the same merchant category as the original purchase (for example "Retail & Shopping - refund").
  3. This correctly reduces your net spending in that category.

12.

Cashback or reward credit treated as income or spend

What happens

Cashback payments or reward credits from your credit card or bank may be miscategorised as income or show as a transaction that distorts a spend category in a misleading way.

How to fix it

  1. Identify cashback or reward credits - they usually come from your bank or card issuer rather than a merchant.
  2. Categorise them as “Refund & Rebates” or "Other Income" - a neutral category that does not inflate income or distort spend figures.